Return Policy

A RMA (Return Merchandise Authorization) number is required, and must be written on the outside shipping carton. Complete this form to obtain a Return Authorization Number and return shipment instructions.

  • Returns must be packaged securely in an outer carton
  • Packages received without a Return Authorization Number written clearly on the outer carton will be refused credit and the package returned to sender.
  • Returnable items must be received by Associated Fuel Systems Inc. within 30 days of the product being received by you the customer. (determined by UPS Tracking info)
  • Returned product must be in new, resalable condition, with all original boxes, packaging, parts, cables, manuals,etc.
  • Upon receipt, all returns will be inspected and, at our discretion, credit may be refused or a restocking fee of 15%- 20% may be assessed.
  • Original shipping charges will not be refunded.
  • Customer is responsible for shipping cost incurred to return products.

 

Some circumstances in which credit will not be issued but not limited to:

 

  • Product has been installed and/or used
  • Product has been damaged from an attempt to be installed and/or used
  • Product shipped back with out original box, manual and/or parts
  • Seal on electrical parts is broken
  • Product serial number does not match that of which was original shipped to buyer
  • Product deemed not resalable by Associated Fuel Systems Inc. due to customers own actions in dealing with the product

Once the product is returned and inspected  you will be issued a Store Credit or Exchange.

Shipments refused by you the customer and returned back to Associated Fuel Systems Inc. will carry an automatic 20% restocking fee deducted from the total credit owed.